About Us | Return Policy

A Few Reasons To Buy From WNL Products

  • A real person answers the phone during business hours (Monday – Friday 8:00am – 4:30 pm EST)
  • Easy, no fuss 30 day return policy.
  • Our Quality Department adheres to strict FDA compliances. Merchandise is subjected to a quality review before it is put into stock. However should a problem arise, we stand by our products with a liberal replacement policy.
  • All of our bags are tested for lead and meet Federal Toy Standards – just to be safe!
  • We continually monitor competitors prices so we can offer you the best price possible.
  • We listen! Tell us what you’d like and we’ll do our best to make it happen. We’re continually designing and adding new products to our mix to provide you with quality, money saving items for your training needs.
  • Our products can be customized.
  • Most orders received before 2:00 pm EST, ship same day.
  • Our online store lets you know if an item is out of stock before you place your order. For out of stock items, we post an estimated back in stock date.
  • Quantity discounts apply to most items.
  • Secure online ordering. We accept MC, Visa, Amex and Discover.


Return Policy  |  Warranty Disclaimer

  • Stock goods may be returned within 30 days after receipt of goods.
  • Special orders may not be returned.
  • An RMA# is required for all returns. Please call customer service at 800-884-9629 for your RMA# and follow our return instructions.
  • Returned goods are subject to inspection before credit is issued. Resalable merchandise returned for credit may be subject to a 15% restocking fee. This fee will be deducted from your credit.
  • When merchandise is returned as a result of a WNL Products’ error, or for defective merchandise, full credit will be issued including freight charges. Products with a longer warranty period have this indicated in their descriptions.